Orders are fulfilled as soon as possible upon the order being placed. Some orders may take up to 5 working days to fulfill.
All deliveries are made via Australia Post or Star Track Express and may require a signature upon delivery.
Hale Bars does not deliver to Post Restante addresses.
*Australia Post and Star Track Express
Hale Bars does everything in its power to respect the delivery times indicated on the Website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God.
In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon the receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.
Carrier delivery times start from the moment you receive notification of order dispatch. Dispatch and delivery times are given in working days.